1. Information We Collect
When you use SafeAspect AI, we collect the following types of information:
- Account information: Name, email address, and authentication credentials provided during registration.
- Incident data: Information you submit in accident investigation forms, including location, personnel details, and incident descriptions.
- Uploaded files: Photos, documents, and other files you upload as part of an investigation.
- Usage data: Pages visited, features used, and interactions with the platform for analytics and improvement purposes.
- Payment information: Transaction records (processed securely via Stripe; we do not store card details).
2. How We Use Your Information
- To generate AI-powered accident investigation reports based on your submitted data.
- To manage your account, credits, and transaction history.
- To improve the accuracy and quality of our AI models using anonymized, aggregated data.
- To send service-related notifications, such as report completion alerts or billing updates.
- To comply with applicable legal obligations.
3. Data Storage & Security
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. Uploaded files are stored in private S3-compatible object storage. We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- AES-256 encryption for data at rest
- Access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
4. Data Sharing
We do not sell your personal data. We may share data with:
- AI service providers: Anonymized incident data may be processed by AI infrastructure providers to generate reports.
- Payment processors: Stripe processes payments; we share only the minimum necessary billing information.
- Legal authorities: We may disclose data if required by law or valid legal process.
5. Data Retention
We retain your account data and generated reports for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Uploaded files are retained for 12 months after report generation, after which they may be automatically deleted.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing of your data for certain purposes.
7. Cookies
We use essential session cookies to maintain your authentication state. We do not use third-party tracking cookies or advertising cookies. Analytics data is collected in aggregate and does not identify individual users.
8. Children's Privacy
SafeAspect AI is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related inquiries, data access requests, or to exercise your rights, please contact us through the platform's support channel or at the email address provided in your account settings.